State Farm® Insurance Agent Rick Babusiak
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
D Smith
April 21, 2025
5
out of
5
rating by D Smith
"Rick and his team members are great to work with. Every person that I have been in contact with has been helpful and patient with me and my questions."
We responded:
"Thank you, D Smith, for sharing your experience! I'm happy to hear that our team has been helpful and patient with your questions. We truly appreciate your feedback and are here to assist with any further needs you may have."
Mike Mike
April 21, 2025
5
out of
5
rating by Mike Mike
"We moved from South Carolina and so had to transfer insurance policies and for a short while, get a renter's policy. When our house sells in SC, we'll need a new HO policy. Initially when contacting this office there was a great deal of confusion and frustration on my part. Leslie however saved the day. She listened to my questions and dutifully got the answers for me. Now everything is just fine and you can bet I'll call Leslie when we're ready for a HO policy. Thank you Leslie for all your efforts. Do I recommend this office? Absolutely yes but I would try and hook up with Leslie if possible. It is now several months later and I contacted Leslie Stouffer once again with questions on insurance that covered a rental car. She replied nearly immediately explaining clearly what it covered and how much it would cost. I asked her to add that - and it's already been done. Thank you Leslie! If you call Rick's office with questions, ask for Leslie! I've added one star to this review for 5 stars because of Leslie. Once again - several months later. I sold a motorcycle and asked Leslie Stouffer to please cancel the coverage. It was done extremely quick with zero issues. I continue to recommend asking for Leslie for your insurance needs. Thanks Leslie!"
We responded:
"Hello, Mike! We're so happy to receive your shoutout for Leslie, who plays a crucial role in our team and genuinely cares about all our customers. Your confidence in us to handle your renters insurance needs means the world to us. We sincerely appreciate your support, and it's because of amazing customers like you, we are able to help our community with their insurance policies."
Elizabeth Carlson
April 3, 2025
5
out of
5
rating by Elizabeth Carlson
"Emily Bowers did a first-rate job. I highly recommend her and Rick Bubusiak. I'm very pleased with this agency!"
We responded:
"Thank you, Elizabeth, for your kind words! We're thrilled that Emily provided you with great service. Your support means a lot to us. If you have any questions or need assistance, don't hesitate to reach out!"
Angela Baalmann
April 3, 2025
5
out of
5
rating by Angela Baalmann
"Kayce Watson is a fantastic agent! Loved working with her!"
We responded:
"Thank you, Angela, for sharing your positive experience! I'm happy to hear that Kayce provided you with fantastic service. If you have any questions or need further assistance, feel free to reach out. We're here to help!"
Eva M
April 3, 2025
5
out of
5
rating by Eva M
"I thoroughly enjoyed working with Julia on both my homeowner's and automobile policies. She is super knowledgeable and even found ways to save me money on both. I would highly recommend this insurance agency!"
We responded:
"Thank you, Eva, for sharing your experience! I'm happy to hear that Julia was able to assist you with your policies. Her expertise and dedication to finding savings are truly appreciated. If you have any more questions or need further assistance, feel free to reach out anytime."
jean zammit
April 3, 2025
5
out of
5
rating by jean zammit
"Leslie was fantastic. She explained to me how your rates change if you “drive safe and save”. The 30 minute phone call was worth every minute. Thank you Leslie. Jean Zammit"
We responded:
"Thank you, Jean, for sharing your experience! I'm happy to hear that Leslie was able to provide such valuable insights during your call. It's great to know that the explanation about our program was helpful. If you have any more questions, feel free to reach out anytime."
Analiese Thomas
April 3, 2025
5
out of
5
rating by Analiese Thomas
"I can’t thank Sydney and Julia enough for their outstanding help in finding the best auto and renter’s insurance policy for me. After a frustrating experience with another company, they made the process smooth and stress-free. They took the time to understand my needs, provided clear and thorough explanations, and found me a policy that offered better coverage at a great rate. Their professionalism, patience, and dedication to customer service truly set them apart. I highly recommend working with them!"
We responded:
"Thank you, Analiese, for sharing your experience! I'm happy to hear that Sydney and Julia were able to assist you in finding the right insurance policies. Their dedication to understanding your needs and providing clear explanations is truly commendable. Should you have any questions or need further assistance, please feel free to reach out. We're here to help!"
Jessica Miller
April 2, 2025
5
out of
5
rating by Jessica Miller
"I worked with Sydney and Julia on consolidating my auto and home insurance and they were both extremely helpful and knowledgeable. Not only did they save me money on premiums, but they were able to provide better coverage than my previous carrier. Definitely recommend!!"
We responded:
"Thank you, Jessica, for sharing your experience! I'm happy to hear that Sydney and Julia were able to assist you with consolidating your insurance and finding better coverage. It's great to know they helped save you money as well. If you have any more questions or need further assistance, feel free to reach out anytime. We appreciate your recommendation!"
Angelo Harper
March 28, 2025
5
out of
5
rating by Angelo Harper
"Worked with McKenzie Easter and she was fantastic! Did not give me a hard time as a dealer as most insurance agents will whenever I am calling on behalf of a client! She made the call as smooth as possible which I appreciate dearly as I am one to make the process go as smooth as possible for my clients! Very nice and soft spoken!"
We responded:
"Thank you, Angelo, for sharing your experience! I'm glad to hear that McKenzie made the process smooth and pleasant for you. It's wonderful to know she was able to assist you effectively and with kindness. If you need any further assistance or have questions in the future, please feel free to reach out to our office."
Wendy Wetzel
March 28, 2025
5
out of
5
rating by Wendy Wetzel
"Becky is terrific — GREAT customer service!"
We responded:
"Thank you, Wendy! I'm glad to hear that Becky provided you with such excellent customer service. We appreciate your feedback and are here to assist with any of your insurance needs. Feel free to reach out anytime!"
Allison Ciampa
March 28, 2025
5
out of
5
rating by Allison Ciampa
"I couldn’t recommend Rick Babusiak and his team at State Farm more! We just recently bought our first home, and Emily Bowers on Rick’s team made the entire process of securing homeowners insurance and also bundling and switching to their auto insurance, so seamless. She was quick to respond and help, and also very thorough in her explanations throughout the process. It was only a bonus that they gave us by far the best rates. I would truly recommend this team to anyone!!"
We responded:
"Allison, thank you for your wonderful feedback! I'm delighted to hear that Emily made your experience of securing your policies so seamless. Her dedication to providing thorough explanations and prompt assistance is truly appreciated. We're glad we could offer you the best rates. If you need any further assistance, feel free to reach out to our office anytime!"
al
March 26, 2025
5
out of
5
rating by al
"So a few years ago I left my Insurance Company that I was with for over 35 years. Got tired of being treated just like a policy. I researched and was immediately won over by the personal caring service that Babusiak State Farm Office provided me ! Since that time the service and knowing they were theee if I needed them provided peace of mind. Today I received a letter from my Mortgage company needing proof of insurance.. been with the company 2” years down to the last payments and now they ask for this. I called the office today and McKenzie was awesome putting me at ease and very quickly getting me what I need to appease the Mortgage company. Thank you McKenzie for your phenomenal service and thank you Rick for hiring an amazing staff. If you are looking for an insurance agent that cares.. then please give the Rick Babusiak State Farm Agency a chance because like a good neighbor.. they are there! All my best. Al"
We responded:
"Thank you so much, Al, for sharing your experience! I'm happy to hear that our office has been able to provide you with the personal and caring service you were looking for. It's wonderful to know that McKenzie was able to assist you promptly with your insurance needs. Your kind words about our team mean a lot. If you ever need anything else, please don't hesitate to reach out. All the best!"
Mark LaBrecque
March 19, 2025
5
out of
5
rating by Mark LaBrecque
"Needed help on my property insurance. Spoke with Leslie who listened to my issues and provided very helpful suggestions and info. Thank you!"
We responded:
"Thank you, Mark, for sharing your experience! I'm happy to hear that Leslie was able to assist you with your insurance needs and provide valuable suggestions. If you have any more questions or need further assistance, feel free to reach out to our office anytime. We're here to help!"
Erika Coppley
March 19, 2025
5
out of
5
rating by Erika Coppley
"Literally the best customer service! Quick responses, very professional and super nice! Highly recommend! Service was so great I called back for another request! Leslie was so kind and helpful! This will always be my families go to insurance company for EVERYTHING! 10 stars for you!"
We responded:
"Thank you, Erika! I'm happy you found our customer service to be the best. Your recommendation means a lot to us. If you ever have any questions or need assistance, feel free to reach out."
Delphine Bias
March 18, 2025
5
out of
5
rating by Delphine Bias
"I have always enjoyed the way l have been treated over the years with State Farm, they have made my experience with them so very smoothly and they make sure l am well please before we conclude my business, thanks again."
We responded:
"Thank you, Delphine, for sharing your positive experience! I'm happy to know that our team has consistently provided you with smooth and satisfying service over the years. Your trust and satisfaction are important to us. If you ever need assistance or have questions, please feel free to reach out."
Christy Anderson
February 26, 2025
5
out of
5
rating by Christy Anderson
"Leslie was very helpful and patient. We bought a new car and she took great care of us!"
We responded:
"Thank you, Christy, for sharing your experience! I'm delighted to know that Leslie was helpful and patient during your new purchase. It's wonderful to hear she took great care of you. If you have any more questions or need assistance in the future, feel free to reach out. We're here to help!"
Sarah B
February 26, 2025
5
out of
5
rating by Sarah B
"These folks are so easy to work with and Emily Bowers especially is awesome and friendly and kind and more importantly prompt!! I highly recommend these folks."
We responded:
"Thank you, Sarah, for your wonderful feedback! I'm delighted to hear that you find our team easy to work with, and I'm especially glad that Emily Bowers has made such a positive impression with her friendliness and promptness. Your recommendation means a lot to us. If you ever need assistance or have questions, feel free to reach out. We're here to help!"
Steve Dibble
February 25, 2025
5
out of
5
rating by Steve Dibble
"Georgina, at the Babusiak Agency, did a very thorough and professional job for me transferring and updating several policies. She is sharp, efficient, and friendly,"
We responded:
"Thank you, Steve, for sharing your experience! I'm happy to know that Georgina provided such a thorough and professional service while handling your policies. Her efficiency and friendly demeanor are truly appreciated."
Carol Croft
February 19, 2025
5
out of
5
rating by Carol Croft
"Excellent in assisting to determine necessary insurance for both car and home. Extremely friendly staff. Easy to work with. Easy to understand options!"
We responded:
"Thank you, Carol, for sharing your experience! I'm glad our team could assist you in finding the right insurance. It's wonderful to know that you found our staff friendly and the options easy to understand. If you have any more questions or need further assistance, feel free to reach out anytime!"
Lisa Jones
February 13, 2025
5
out of
5
rating by Lisa Jones
"For exceptional agent service, I recommend Kayce Watson. Her expertise and superior performance are unmatched in the city."
We responded:
"Thank you, Lisa, for your wonderful recommendation! I'm delighted to hear that Kayce's expertise and performance have made such a positive impact. We're grateful to have her as part of our team. If you need any assistance in the future, please don't hesitate to reach out!"
Richard Rauck
February 12, 2025
5
out of
5
rating by Richard Rauck
"Kayce was great helping me with ways to save on costs while enhancing coverage. Well done!!"
We responded:
"Thank you, Richard! I'm glad to hear that Kayce was able to assist you in finding cost-effective solutions while enhancing your coverage. We appreciate your feedback and are here to help with any future needs or questions."
Bernadette Potts
February 11, 2025
5
out of
5
rating by Bernadette Potts
"Babusiak Insurance Agency, Inc. manages the State Farm Insurance policy for OPERATION: SEED, INC., a 501c3 nonprofit organization serving teens and youth in Guilford County, NC. As the Executive Director and Founder of O.S.I., I have received excellent customer care from every member of the Babusiak Insurance Agency, Inc. On today, I had the pleasure of speaking with Leslie Stouffer, Customer Service Specialist. Ms. Stouffer was pleasant, helpful, knowledgeable, quick to respond to my document request, quick to provide additional information, gave me encouragement regarding our community endeavors, and invited me to call back at any time that she could be of further assistance! I always feel highly valued and appreciated by Mr. Babusiak and his team! If you need a policy or insurance guidance, don't hesitate to reach out to this State Farm Insurance agency! Sincerely, Bernadette A. Potts"
We responded:
"Thank you so much, Bernadette, for your wonderful feedback! I'm delighted to hear that Leslie provided you with such attentive and supportive service. It's fantastic to know that you feel valued and appreciated by our team. We're here for any insurance needs or questions you might have, so don't hesitate to reach out anytime!"
Adam Jones
February 7, 2025
5
out of
5
rating by Adam Jones
"Hit a deer going to work, it was unavoidable and tragic. State Farm was able to get my vehicle towed to the body shop and have it repaired. They answered every question I had and kept a line of communication open if needed. This was also during the week of Christmas. Their service was excellent and seamless."
We responded:
"Adam, I'm glad we could assist you during such a difficult situation, especially around the holidays. It's great to know that our team was able to help with the towing and repairs while keeping communication clear and open. If you have any more questions or need further assistance, feel free to reach out anytime. We're here to help!"
Leslie Stouffer
February 1, 2025
5
out of
5
rating by Leslie Stouffer
"I miss having this agency as my agency with State Farm. I moved to Indiana from North Carolina and had to find another agency, but my time with Rick Babusiak's office was amazing! They always handled my every need and gave me outstanding coverage for low rates. They are amazing to work with and Rick's entire team are insurance professionals."
We responded:
"Thank you so much, Leslie! We're so happy to hear that you had such a positive experience with our office. It's wonderful to know that our team was able to meet your needs and provide you with outstanding coverage. We truly appreciate your kind words and wish you all the best in Indiana! If you ever need assistance in the future, don't hesitate to reach out."
Billy Rivers
January 30, 2025
5
out of
5
rating by Billy Rivers
"Rick is a pleasure to work with and has become a trusted advisor for my family's insurance needs and retirement planning."
We responded:
"Thank you, Billy! I'm happy to know that our office has been able to support your family's insurance and retirement planning needs. It's wonderful to be considered a trusted advisor. If you ever have more questions or need further assistance, we're here to help!"