State Farm® Insurance Agent Rick Babusiak

"Mackenzie is always helpful and polite, she is truly an asset to State Farm. Thanks so much for all you do to make each encounter pleasant, dealing with the public can be challenging but you exceed the expectations!"

"Heather Thompson helped with an incorrect payment to State Farm. I had cancelled my insurance with State Farm but I paid my visa bill to State Farm incorrectly. My mistake and Heather went beyond to help me get my money back when my bank did not. She was great."

"I switched both my Home and Car Insurance over to the Rick Babusiak Agency, they made the process very simple. Very pleased with the Agency and the cost."

"Sydney provided Amazing customer service and a Fantastic experience! Her follow-up was top tier! Thanks so much!"

"We had multiple questions regarding coverages for some of our commercial vehicles and McKenzie Easter was extremely patient and helpful. We appreciate the support we have received over the years from RBSF."

"Kacy at State Farm is outstanding! She made the entire process simple, fast, and stress-free. Her communication was clear, her knowledge was impressive, and she went above and beyond to make sure I had the right coverage. It’s rare to find someone who truly cares about their customers the way Kacy does. Highly recommend working with her for any insurance needs!"

"Kayce Watson answered my call early today, just when I really needed a "live" agent. We needed a homeowner policy written on a new property. Kayce was not only knowledgeable, but found the policy best suited to our needs. Looking forward to working with her on other coverage."

"Mrs. Kayce Watson, I am truly grateful for the excellent service I received. From start to finish, the experience was professional, friendly, and efficient. She went above and beyond to make sure everything was handled with care, and I appreciated the clear communication throughout the process. Thank you for your dedication and for providing such outstanding service!"

"I reached out to Emily Bowers approximately four months ago. She assured me that she'd contact me when we become eligible to have our homeowners bundled with our car insurance. She was true to her word and very knowledgeable in knowing the right amount of coverage we need. She listened tentatively to what I was asking and answered my concerns. I definitely appreciate the service I received from her and recommend her as a State Farm Agent."

"We had a fantastic experience working with Rick Babusiak State Farm to get coverage for our home and three cars. Sue was especially great to work with—she really listened, provided several options, and took the time to answer all of our questions. There was absolutely no pressure to purchase; instead, she gave us a holistic look at all of our insurance coverage so we could make informed decisions. We were even able to reduce both of our policies by a couple hundred dollars while increasing our coverage. We feel very confident in our insurance now and highly recommend Rick Babusiak State Farm and Sue to anyone looking for coverage."

"This agency always answers the phone quickly, points me to the correct person to assist, and the assistance is rendered competently and quickly. A distinguishable pleasure from most customer service outreaches today where one is held on the phone interminably while being interrupted with a message "...please stay on the line; your call is important to us.""

"I have been with Rick Babusiak State Farm office for over 10 years now and it has been the best insurance company I have dealt with. Just today Leslie called me to go over my renewal and made sure to make me aware of some of the things I might want to change and gave me some options on how I could save even more on my bill. From the moment I’ve been with them they have all been super helpful and I feel like have always looked for ways to help me save. I would absolutely recommend them to anyone."

"Leslie is always so helpful and easy to work with whenever I have questions or need assistance with my policies!"

"Love Mackenzie! She’s very attentive to all my needs. Thanks for all your help!"

"Always a top-notch customer experience. Sydney is johnny-on-the-spot and super knowledgeable. Thank you for continuing to meet our needs at the highest level!"

"We moved from South Carolina and so had to transfer insurance policies and for a short while, get a renter's policy. When our house sells in SC, we'll need a new HO policy. Initially when contacting this office there was a great deal of confusion and frustration on my part. Leslie however saved the day. She listened to my questions and dutifully got the answers for me. Now everything is just fine and you can bet I'll call Leslie when we're ready for a HO policy. Thank you Leslie for all your efforts. Do I recommend this office? Absolutely yes but I would try and hook up with Leslie if possible. It is now several months later and I contacted Leslie Stouffer once again with questions on insurance that covered a rental car. She replied nearly immediately explaining clearly what it covered and how much it would cost. I asked her to add that - and it's already been done. Thank you Leslie! If you call Rick's office with questions, ask for Leslie! I've added one star to this review for 5 stars because of Leslie. Once again - several months later. I sold a motorcycle and asked Leslie Stouffer to please cancel the coverage. It was done extremely quick with zero issues. I continue to recommend asking for Leslie for your insurance needs. Thanks Leslie! We've had State Farm as our insurance for two years now. First, renters insurance and car, then H.O. Insurance and car. I had a question about my H.O. premium being due or not so I called. McKenzie was terrific. Very friendly and courteous. She told me she would check with billing and call me back. She did indeed clarify everything with billing, and called me back very promptly. Could I find a cheaper insurance company? Perhaps but it's customer service like this that keeps me from doing so. Thanks Mckenzie!"

"Very professional and welcoming vibes."

"Rick helped me get super cheap car insurance and a great deal on refinancing my home. He's always quick to respond to emails and calls, and is an easy person to talk to. Happy with this agent! Update: Sydney has also been very helpful. She was easy to get in contact with, friendly on the phone, and informative. 5 stars!"

"I reached out to Sydney this morning with several questions I had related to the car insurance we just purchased, and she was absolutely fantastic! She was helpful, genuinely, friendly, professional, and took her time to explain all questions I had. Honestly, I have had the exact same experience with every single associate at this location thus far."

"I worked with Kayce during my move from California to North Carolina and she was so helpful. She got back to me on the spot as promised and answered all my questions, directing me straight down the road to a plan that worked for me . Kayce really cares about the client knowing the fine print which helps if you sometimes miss on a detail that could make or break you in case of an emergency or accident . She helped me bundle my auto and home insurance and I’m very happy to be a member. Thank you Kayce for all you help !"

"Sydney has been most helpful in working through our issues trying to correct the VIN# on one of our vehicles. She has followed up through each step. She is very knowledge about what is allowed and what is not allowed within the VIN#. Always very friendly and patient!"

"Heather was lovely to work with writing my new policy. She was very helpful and professional!"

"I had a question about my payment through my bank draft. Leslie was able to amswer my question in a quick and friendly manner."

"I worked with Sydney today, and she was very kind and responsive to what I needed to get done. Highly recommend using Rick Babusiak and his team and look forward to continuing to work with them in the future."

"If you’re not using Rick Babusiak for your insurance needs — what are you even doing?! Seriously, it’s a 10/10 at this office. Emily will help you get exactly what coverage you need for your situation & if you need help with your existing policies? McKenzie is THE BEST at what she does- servicing them! This team is genuinely one of the best around. You can’t go wrong choosing Rick’s office!"