State Farm® Insurance Agent Rick Babusiak
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Carol Christine
October 2, 2026
"Leslie Stouffer was very nice and helpful as I tried to navigate all of the questions that arise when trying to pick my insurance company. Every question was thoroughly explained in words I understood and because of her demeanor and kindness, I chose to renew with State Farm. She is an asset to your company."
"Thank you, Carol! I'm happy to hear that Leslie was able to assist you so effectively with your insurance questions. Her ability to explain things clearly and her kindness truly make a difference. We're glad you decided to renew with us! Feel free to reach out if you need anything else."
Jonika Lattimore-Houston
September 29, 2026
"Kimya was great . I called to inquire about my renewal discount, even though I didn’t get it in time. However, Kimya submitted it and called me the next day to give me an update. She even set a reminder to call and remind me of the upcoming renewal. By her doing so I don’t have to worry about forgetting because she will call and remind me. Great customer service very professional."
"Thank you, Jonika, for taking the time to leave us a review! I'm happy to hear that Kimya was able to assist you with your renewal and keep you updated. It's great to know that her proactive approach made things easier for you. We're here to help, so feel free to reach out if you need anything else!"
William King
September 23, 2026
"Very impressed with Kimya and how knowledgeable and kind she is. She was more than willing to answer all of my questions and thoroughly explained everything to me. Would highly recommend her and Babusiak State Farm too."
"Thank you for your review, William! We're glad Kimya could assist you. We appreciate your recommendation and are here if you need anything else!"
stephanie evans
September 21, 2026
"Sydney was awesome.Today.I always enjoy interacting with my agents.They are all so helpful"
"That is wonderful to hear, Stephanie! Knowing that Sydney provided such pleasant support today and that you enjoy connecting with everyone in our office makes me incredibly proud. Thank you for taking a moment to post your review and support for our Winston-Salem office!"
Joseph Neal
September 21, 2026
"Sydney"
"Joseph, thank you for the 5 stars! I'm glad to hear that Sydney made a positive impression. We appreciate your feedback and support. Let us know if we can help with anything else!"
Ginger Beck
September 16, 2026
"Leslie gave very thorough information. Answered questions and very helpful!"
"Thank you, Ginger! I'm glad to hear that Leslie provided you with thorough information and was able to help with your questions. We appreciate your feedback and are here if you need anything else!"
Felicia Jenkins
September 14, 2026
"I had a problem with my rental insurance Leslie Stouffer was very helpful and efficient. I appreciate her willingness to help me out with this situation. She was vey patient and polite. She helped resolve my situation. Thank you again Leslie Stouffer"
"Thank you, Felicia! I'm glad Leslie was able to assist you with your insurance issue. We appreciate your kind words about her patience and efficiency. We're always here to help if anything else comes up!"
Stephanie Rains
September 11, 2026
"**update**
Corporate Data Vultures
BEWARE
The day after Labor day I was informed that State Farm labeled me as high risk and had changed my premium to an astronomical rate.
Despite being 53 with a 100 % clean driving record, great credit score, no issues whatsoever, State Farm contacted a consumer reporting agency- Lexis Nexis and received false info from them( outdated and specifically, that I had no credit to report and made a fraud report and froze my credit for myself in 2022). All since done with.
Despite calling Lexis Nexis and then sending screenshots of parts of my Open credit file to State Farm; State Farm decided to continue to treat me as a false data point instead of a human being.
Thank God other insurance companies don't engage in practices like this because they can be truly harmful to a law abiding citizen.
I guess this is what the age of "data" looks like in the hands of corporations just out to make a buck.
I wonder how many in those countries that have "social credit scores" get penalized for false and outdated info.
Truly the most un neighborly and UnAmerican corporate business dealing I've had with an insurance agency, ever.
9/11/2026
After finding out the devastating news of how much my insurance was going to go up, I called State Farm for a quote.
I spoke with Georgina and not only did she give me a quote, it she informed me of things I wasn't aware of to get my amount down.
She was thorough and patient and offered me a great quote as well as the addition of home rental insurance.
Professional , warm, transparent, and helpful.
Thank you, Georgina !!
I highly recommend !"
"Thank you, Stephanie! I'm really glad to hear that Georgina was able to assist you with a thorough and helpful approach. It's wonderful that she could provide you with a great quote and additional options. We appreciate your recommendation and are here if you need anything else!"
William Smith
September 3, 2026
"I had an issue with my vehicle insurance, and Sydney Miller helped resolve it. She was very professional, efficient, knowledgable and friendly. Much praise to her and State Farm!"
"Thank you, William! I'm so happy to hear that Georgina made your experience smooth and stress-free. Her dedication and expertise truly shine through, and it's great to know you felt secure with her assistance. We're always here if you need anything else!"
Susan Richardson
August 28, 2026
"Update: 08/2026:
Leslie is fantastic!! She helped me with my windshield claim. So fast and easy! AAA Glass did a great job! Thank you Leslie for being so helpful!!
What a blessing it has been to come into Rick's company. He has proven himself so much more than our insurance man, and has shown his mettle as wonderful counsel both professionally and personally. He has a knack for seeing all the angles of potential financial strategies, and advises us accordingly, gaining and securing all of our trust. We adore his associate Leslie, and know that we are well tended to by her. She, Rick, and the whole team have our every confidence."
"Thank you, Susan, for your wonderful feedback! I'm truly happy to know that our guidance has been valuable to you both professionally and personally. It's fantastic to hear that Leslie and the rest of the team have earned your confidence. We're here for any future needs or questions you might have!"
Mary Ann Steward
August 27, 2026
"Always helpful.. Sydney is always so pleasant and helpful."
"Mary Ann, thanks for the review! I’m glad Sydney continues to make your experience with our office welcoming and helpful. We’re here if you need anything else!"
Cody Lagana
August 26, 2026
"Kimya was great to work with! She was very helpful throughout the entire process and sent over all the documents I needed right away. I really appreciated how responsive and efficient she was. Excellent customer service!"
"Cody, thank you for taking the time to leave us a review! I'm happy to hear that Kimya provided you with such responsive and efficient service. We always aim to deliver excellent customer service. Let us know if we can help with anything else!"
Nancy Hawkins
August 25, 2026
"Great customer service"
"Hey, Nancy! Thank you for the five stars and for recognizing the care our team puts into making every interaction a friendly and helpful one!"
A.-C. McGraw
August 21, 2026
"Agent Sue Lowery of Rick Babusiak-State Farm is fabulous! She jumped on a request for digital documentation I needed and provided it within a few minutes. Excellent customer service! Thank you!"
"I'm so happy to hear that Sue was able to assist you quickly with your digital documentation request. We strive to provide excellent service, and it's great to know we hit the mark. Feel free to reach out if you need anything else!"
William Schneider
August 20, 2026
"Gilda and I would like to say what an excellent job Gina did in assisting us with our auto insurance. She was very caring and compassionate in helping us answer our questions. We look forward to working with Gina on all future concerns!"
"William, thanks for choosing us! I'm happy to hear that Gina was able to assist you and Gilda with your auto insurance needs. It's great to know she provided caring and compassionate service. We're here for any future concerns you might have!"
Anissa Stowe
August 20, 2026
"I had a great conversation with Sydney, she was awesome 👌🏾"
"Anissa, thank you for taking the time to leave us a review! I'm happy to hear that Sydney provided you with such a great experience. We're proud to have her on our team. Feel free to reach out if you need anything else!"
Steven M. Paquin
August 12, 2026
"Georgina was both very helpful and very prompt. I came from out of state and learned that despite not owning a car, I would still need car insurance in North Carolina. Over the phone, Georgina was able to explain these different and unfamiliar non-owner driver insurance policies. Within fifteen minutes, I had the policy I needed. It was great to talk to a real person who could answer all my questions quickly and sell me the exact insurance I needed without my needing to create passwords and click through apps."
"Thank you, Steven, for sharing your experience! I'm glad Georgina could assist you so effectively and make the process smooth. It's important to us that you felt supported and got the answers you needed without any hassle. We're always here to help if anything else comes up!"
William Holmes
August 11, 2026
"Emily will get you right where you need to be"
"William, thank you for taking the time to leave us a review! I'm glad to hear that Emily was able to assist you effectively. We appreciate your feedback and support. Let us know if we can help with anything else!"
Alicia Maldonado
August 11, 2026
"The process was smooth. Georgina is an excellent person who knows how to treat people. She is a good listener and answers all the questions you can have in a simple, clear way."
"Alicia, thank you for taking the time to leave us a review! I'm happy to hear that Georgina made the process smooth and was able to address all your questions clearly. We appreciate your feedback and are glad to have you with us. Let us know if we can help with anything else!"
Jordan
August 7, 2026
"Kimya was very helpful and knowledgeable about how to navigate a change I needed on a plan. Very helpful and very friendly! Highly recommend."
"Jordan, thank you for taking the time to leave us a review! I'm happy to hear that Kimya was able to assist you with your plan change and that you found her both helpful and friendly. We appreciate your recommendation and are here if you need anything else!"
Matt Bozylinsky
August 4, 2026
"I had a great experience working with Julia Gale! She is very knowledgeable and worked quickly to give me a customized quote on my Home and Auto policies at a competitive price. The entire process was smooth and we are thankful to now be with Rick Babusiak State Farm, thanks!"
"Thank you, Matt! I'm happy to hear that Julia provided you with a smooth and efficient experience while getting your policies set up. It's great to have you with us at Rick Babusiak State Farm. Let us know if we can help with anything else!"
Lorraine Barlow
August 3, 2026
"The agent who help me was very clear at explaining the quotes I ask for. Even when I didn't understand something, she was so patient to repeat it to me. She was there beginning to end with me. It is my pleasure to take time in rate her. I give her ten stars if I could."
"It's truly rewarding to hear about your experience with our office, Lorraine. Standing by your side from beginning to end and offering patient, clear explanations for your homeowners and auto insurance options is a top priority for our entire team. Thank you for recognizing our dedication with such a generous review!"
Jennifer Quinones
July 29, 2026
"Kimya was very attentive, knowledgeable and patient. Great customer service."
"Thank you, Jennifer! I'm glad to hear that Kimya provided you with attentive and knowledgeable service. We strive to offer great customer service, and it's wonderful to know we met your expectations. Feel free to reach out if you need anything else!"
Julie marie
July 29, 2026
"Called into the office today was greeted by Kimya. She was so kind and helped me with my concerns!! This office has always been willing to work on things and help me navigate our insurance needs!!! I highly recommend!!!"
"Julie, thank you for taking the time to leave us a review! I'm happy to hear that Kimya was able to assist you and that our office has been helpful with your insurance needs. Your recommendation means a lot to us. We're always here to help if anything comes up!"
Cheryl Brown
July 29, 2026
"Thank you Kimya for your warm and pleasant response to my concerns today. I appreciate you for your assistance and would highly recommend you for great customer service!"