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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Joyce Manuel

Joyce Manuel

August 26, 2025

5  out of  5
rating by Joyce Manuel
"I got locked out of the app today and Leslie was extremely helpful in taking care of me and my account. I have found that all of Rick's staff to be knowledgeable and helpful over the past 10 plus years. 💖"
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Thea But

August 22, 2025

5  out of  5
rating by Thea But
"I called State Farm inquiring about my low price rental ins is this price was monthly?? To my surprise she said that it was yearly….then she asked who do I have for car ins…. I said to myself okay here goes the sale pitch. She told me that I can get it lower. Two days later I signed on the…well you know.That was the best call all week.Thank you Autumn"
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Swift Medic

August 21, 2025

5  out of  5
rating by Swift Medic
"Sydney was great to deal with! Got my quote in quickly and accurately! Love my State Farm group of people!"
We responded:
"Swift Medic, thank you for your feedback! I'm happy to hear that Sydney provided you with quick and accurate service. We appreciate your kind words about our team. If you need anything else, feel free to reach out!"
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Saori Brooks

August 21, 2025

5  out of  5
rating by Saori Brooks
"Great experience with Heather. She was very helpful and took her time to research all my questions. Highly recommend this agency."
We responded:
"Thank you, Saori! I'm happy to hear about your positive experience with Heather. She truly values taking the time to assist and provide thorough answers. We appreciate your recommendation and are here for any future insurance needs!"
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E. Stumpf

August 20, 2025

5  out of  5
rating by E. Stumpf
"Great customer service, they answer the phone promptly. I had a minor issue on my insurance and Sydney was knowledgeable to answer my questions and helped me fix it right away."
We responded:
"Thank you, E. Stumpf! I'm happy to hear that you received great customer service and that Sydney was able to assist you promptly with your insurance issue. Our team is committed to providing knowledgeable and efficient support. Let us know if you need anything else!"
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Tamara Vander Lugt

August 19, 2025

5  out of  5
rating by Tamara Vander Lugt
"Sydney Miller handled my request today with kindness, empathy, and professionalism. Not only did she find the information I requested, but she delivered rapid results. I have worked with Rick Babusiak‘s State Farm team for many years and I will never transition to another company. They won me over during my house fire (a few years ago). Between Rick himself and his entire team making sure I had what I needed…from housing for eight months to having a dedicated agent holding my hand through the experience and paperwork. Stellar team!"
We responded:
"Thank you, Tamara, for your wonderful feedback! I'm so happy to hear that Sydney provided you with the support and professionalism you deserve. It's great to know that our team has been there for you during challenging times, like your house fire. Your loyalty means a lot to us, and we're committed to continuing to provide exceptional service. If you ever need anything else, just let us know!"
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Arick Barrow

August 19, 2025

5  out of  5
rating by Arick Barrow
"Excellent Customer Service and Insurance"
We responded:
"Thank you, Arick! I'm happy you appreciated our customer service and insurance offerings. Your satisfaction is important to us, and we're here to help with any of your insurance needs. Let us know if there's anything else we can assist you with!"
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Cara Polanco

August 18, 2025

5  out of  5
rating by Cara Polanco
"They are quick to help you with whatever you need."
We responded:
"Cara, thank you for your feedback! I'm happy to know that our team was quick to assist you with your needs. If there's anything else we can do for you, just let us know!"
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Douglas Brown

August 15, 2025

5  out of  5
rating by Douglas Brown
"My interaction in dealing with Kayce has been a truly enjoyable experience. I don’t think I’ve met somebody as well organized and thorough when going through their products and services. She did a great job at efficiently explaining all the options for me to evaluate. I am extremely happy with how I was treated in the service that I’m getting from State Farm. Exceptional customer service - something that is becoming hard find anymore."
We responded:
"Thank you for your wonderful feedback, Douglas! I'm delighted to hear that Kayce provided such an enjoyable and thorough experience for you. We strive to offer exceptional service, and it's great to know we met your expectations. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Treva Martin

August 15, 2025

5  out of  5
rating by Treva Martin
"My husband and I were out of state we had an incident and needed our car towed to the BMW dealership I called State Farm …. State Farm not only towed my car but also called me 3 times to check on me …. If I was safe if I was ok….the level of genuine service I received is second to none….I will forever be loyal to State Farm"
We responded:
"Thank you, Treva, for sharing your experience! I'm so happy to hear that our team was able to assist you and your husband during your time of need. Your loyalty means a lot to us, and we're committed to providing the same level of care whenever you need it. Let us know if there's anything else we can do for you!"
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Alexis Malouf

August 14, 2025

5  out of  5
rating by Alexis Malouf
"I had such a great experience working with the Babusiak Agency! Emily and Anna were incredibly friendly and knowledgeable. The set-up process was smooth and stress-free. We never thought we’d convert from USAA, but this office took care of us and made sure we were confidently getting the BEST deal. Highly recommend this office for anyone looking for personal, attentive service!"
We responded:
"Thank you for your wonderful feedback, Alexis! I'm so happy to hear that Emily and Anna provided you with such friendly and knowledgeable service. It's great to know that the set-up process was smooth and stress-free for you. We’re committed to offering personal and attentive service, and I'm glad we could help you find the best deal. If you ever need anything else, feel free to reach out!"
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Oscar Jumelles

August 13, 2025

5  out of  5
rating by Oscar Jumelles
"Quick and Effortless. Thank you for your service"
We responded:
"Oscar, thank you for your feedback! I'm happy to know you found our service quick and effortless. We’re always here to assist with any of your insurance needs. Let us know if there's anything else we can do for you!"
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Scott Cornelius

August 12, 2025

5  out of  5
rating by Scott Cornelius
"Sydney was a huge help answering my questions in a kind and professional manner!"
We responded:
"Thank you, Scott! I'm happy to hear that Sydney was able to assist you with your questions in such a kind and professional way. We appreciate your feedback and are always here to help with any of your insurance needs. Let us know if there's anything else we can do for you!"
Profile photo of Bobette Hyde

Bobette Hyde

August 12, 2025

5  out of  5
rating by Bobette Hyde
"McKinsey is always so helpful when we have issues. Even if I have to have things explained more than once."
We responded:
"Thank you, Bobette! I'm happy to hear that McKinsey has been so helpful and patient with your needs. Our team is dedicated to providing clear and supportive service. If there's anything else we can assist with, feel free to reach out!"
Profile photo of Diane Hall

Diane Hall

August 12, 2025

5  out of  5
rating by Diane Hall
"Best experience I have ever had with working with insurance! Sydney took care of all my concerns and made sure to keep me in the loop of everything. Thank you for making the process so easy, I really appreciate it!"
We responded:
"Thank you for your feedback, Diane! I'm happy to hear that Sydney was able to assist you. She is a wonderful part of our team. Let us know if there's anything else we can assist you with!"
Profile photo of William Kelly

William Kelly

August 11, 2025

4  out of  5
rating by William Kelly
"The service was exceptional. Sydney did a great job when I asked about auto insurance coverage for a new car with limited information given"
We responded:
"Thank you, William! I'm happy you found our service exceptional. Sydney is indeed a valuable part of our team, and I'm glad she could assist you with your insurance questions. If you have any more inquiries or need further assistance, feel free to reach out. We're here to help!"
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Will Richardson

August 8, 2025

5  out of  5
rating by Will Richardson
"Just an amazing agency to work for especially with Gina. I have no plans on switching any time soon! The service, convenience of text and the price is unmatched🙌🏼"
We responded:
"Thank you, Will! I'm happy to hear that you're enjoying working with us and that Gina has been a great support. It's wonderful to know that our service, texting convenience, and pricing meet your expectations. If you ever need anything, feel free to reach out!"
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Jenny Galloway

August 7, 2025

5  out of  5
rating by Jenny Galloway
"Excellent as always"
We responded:
"Thank you, Jenny! I'm happy to know that you consistently have a great experience with us. We’re always here for your insurance needs!"
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Lauren Paynter

August 6, 2025

5  out of  5
rating by Lauren Paynter
"Gina was a joy to work with and helped solve a challenging issue. Highly recommend."
We responded:
"Thank you, Lauren! I'm happy to hear that Gina was able to assist you with your issue. We appreciate your recommendation and are always here to help with any insurance needs you might have. Let us know if there's anything else we can do for you!"
Profile photo of Rachel Sowell

Rachel Sowell

August 6, 2025

5  out of  5
rating by Rachel Sowell
"I love my State Farm team here! There’s a reason I have continued to take out insurance through them even though I’m no longer in the Winston-Salem area. Sydney especially is so friendly and helpful!! Everyone I’ve ever spoken on the phone with here is fantastic, though. It was super easy to set up my Auto insurance and when I needed to bump up my liability coverage for renter’s insurance Sydney was genuinely glad to help me. Thank you Rick Babusiak State Farm for everything!!!"
We responded:
"Thank you, Rachel! I'm so happy to hear about your positive experience with our team. Sydney and the rest of our staff are dedicated to providing friendly and helpful service, and it's great to know that you found setting up your insurance easy. We truly appreciate your continued support, even from afar. Let us know if there's anything else we can assist you with!"
Profile photo of Craig Lett

Craig Lett

August 4, 2025

5  out of  5
rating by Craig Lett
"Leslie was Very easy to work with and goes the extra mile to help make it happen."
We responded:
"Thank you, Craig! I'm happy to hear that Leslie made your experience smooth and went above and beyond to assist you. Our team is dedicated to providing exceptional service. Let us know if there's anything else we can do for you!"
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Jeannie Kiger

August 1, 2025

5  out of  5
rating by Jeannie Kiger
"Love my insurance company!! Thank you, Sydney"
We responded:
"Thank you, Jeannie! I'm happy to know you love our insurance services. Sydney and the rest of our team are dedicated to providing the best experience possible. Let us know if there's anything else we can assist you with!"
Profile photo of Coleen Trexler

Coleen Trexler

August 1, 2025

5  out of  5
rating by Coleen Trexler
"Excellent and fast service for selling/buying vehicles for new coverage."
We responded:
"Thank you, Coleen! I'm happy to hear you were satisfied with the quick and efficient service for your insurance needs. If you have any more questions or need assistance in the future, feel free to reach out. Thanks for choosing us!"
Profile photo of David S.

David S.

July 31, 2025

5  out of  5
rating by David S.
"I was referred to Rick’s team by my real estate agent and it was an excellent referral! Georgina helped me with the execution and given that I had a short close of 10 days, I can’t compliment her efficiency and professionalism enough! 5 out of 5 stars for both Georgina and her office! If you are looking for a quote and a policy, definitely ask for Georgina!"
We responded:
"Thank you, David, for sharing your experience! I'm so happy to hear that Georgina was able to assist you efficiently, especially with your tight timeline. We appreciate your recommendation and are always here to help with any insurance needs. Let us know if there's anything else we can do for you!"
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B Reynolds

July 31, 2025

5  out of  5
rating by B Reynolds
"From the get-go the Babusiak Agency has been responsive and thoughtful. A great resource for maximizing the benefits of my State Farm auto and home coverage."
We responded:
"Thank you, B Reynolds! I'm happy to hear that our team has been responsive and thoughtful in helping you with your coverage. We’re committed to providing valuable resources for our customers. Let us know if there's anything else we can assist you with!"